I feel like I have been kicked in the teeth, I love Corel draw but this is making me think about getting to grips with the adobe packages that I have but have been left unused because of the familiarity of Corel. Please tell me Customer "service" are wrong,it certainly doesn't bode well for the service contract they are trying to sell me online. Therefore it seems to me that you cannot reuse your activations, if I take this to the fullest eventuality when all my machine die, I will not have access to my software,surely this cannot be the case, if it is there must a law against this. So I either pay for another product or don't have it on my laptop. I then spoke to customer service who seem to be the most aggressive and sales driven bunch I have ever come across but I eventually got out of them that there is nothing they can do about online activation issues. When I re loaded the X6 I received an activation message when I tried to activate it, I was informed that I had exceeded the number of times that I could activate it.
My laptop developed a problem so I had to reformat and re install windows.
I have been a user of Corel since version 3 ( so about 20 years) and bought all the upgrades through the years, I have fairly recently spent £200+ on an upgrade to X6 I had it installed on several ( the max amount for my activation level) of my PCs and Laptops, all was working well. They have great products that could make serious money but somethings lacking in their will to take advantage of their position. Corel needs to devote sometime to customer support and relations. A high quality/value product is worthless without customer support. But from where I stand it seems Corel lacks the ability/will power to put together a good customer support system.
My guess is that Corel has more 'support' work than their few techs can handle. I've phoned Corel in the past and got good service. He waited for me to enter the codes and confirm that they worked.
I outlined my problem and the tech sent me new codes for both computers. I got lucky, I guess, but I got an almost instant reply. My problems was that I have two computers, 1 travel laptop and 1 work desk top, No amount of magic would allow me to enter the codes I was given. (I had the same issues with x5 as I did with x4 etc). Have just got Corel Paint Shop Pro 2019 when i try PicToPainting i cant use the Send and Close Button in Step 3 Confirm Painting because its hidden by step 1 paint Styles as you can see in my photo i have tried all different resolutions on my laptop and still doesnt works can anybody help Thanks. I had all sorts of issues with activation of PSP.